Image edges are blurred or white banding occurs

1. Check 1 Paper may be gripped too strongly over the platen.

   Set a lower Transport unit vacuum strength in the touch screen menu.

   • Adjusting Vacuum Strength

2. Check 2 Check if the Print head is in the right position.

   For detailed printing of small text or fine lines on glossy or semi-gloss photo paper etc., adjust the position of the Print head.

   • Automatic Adjustment to Straighten Lines and Align Colors

   Setting a lower value for Head height in the touch screen menu may resolve the problem.

   • Changing the Print Head Height

3. Check 3 Does the paper loaded on the printer match the media type selected in the printer driver?

   When printing with the media type specified in the printer driver, load the specified media type in the printer.

   • Loading Rolls in the Printer
   • Loading Roll Paper in the Roll Unit
   • Loading Sheets in the Printer

   When printing with the media type loaded in the printer, specify the media type in the printer driver.

   • Printing with Easy Setup (Windows)
   • Printing with Easy Setup (macOS)

   Note

   • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer.

   • Click Get Information to reflect the paper information set in the printer to the printer driver.

4. Check 4 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen?

   Set the correct media type on the touch screen.

   • Changing the Type of Paper

5. Check 5 Are the Print Head nozzles clogged?

   Perform print head cleaning.

   • Cleaning the Print Head