An Error Occurs

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message.

When an error occurs, a message is displayed on the computer screen or the touch screen. Depending on the error, a Support Code (error number) is displayed on the computer screen or the touch screen.

For details on how to resolve errors, see List of Support Code for Error.

Note

• For details on how to resolve errors without Support Codes, see Message Appears.