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Paper Jams

When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message.

Watch the movie

figure: Error message screen

* The screen differs depending on the OS you are using.

For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).

Note

  • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.

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