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Media Types You Cannot Use

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.

  • Folded, curled, or wrinkled paper
  • Damp paper
  • Paper that is too thin

    rear tray: Less than 17 lb (64 g /m2)

    manual feed tray: Less than 4 mil (0.1 mm)

  • Paper that is too thick

    rear tray: More than 28 lb (105 g /m2) (plain paper except for Canon genuine paper)

    manual feed tray: More than 23.6 mil (0.6 mm) in thickness or more than 93 lb (350 g /m2) in weight

  • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
  • Picture postcards
  • Postcards affixed with photos or stickers
  • Envelopes with a double flap
  • Envelopes with an embossed or treated surface
  • Envelopes whose gummed flaps are already moistened and adhesive
  • Any type of paper with holes
  • Paper that is not rectangular
  • Paper bound with staples or glue
  • Paper with adhesives
  • Paper decorated with glitter, etc.