Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver.
If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
Close all running applications.
Log in as the administrator of the computer. You will be required to enter the name and password of the user with administrator privileges. If you have multiple user accounts on Mac OS X, log in with the first administrator account created.
ImportantIf you install an older version of the scanner driver after installing a newer one, the scanner driver may not operate properly. In that case, reinstall the newer scanner driver.
NoteWhen installing multiple versions of the scanner driver, install the older scanner driver first.
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