Check 1: Make sure that MP Drivers is installed.
If not installed, install MP Drivers using the Setup CD-ROM.
Check 2: Select your scanner or printer on the application's menu.
If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
The operation may differ depending on the application.
Use the WIA driver when scanning from a WIA-compliant application.
Check 3: Make sure that the application is TWAIN-compliant.
You cannot open ScanGear (scanner driver) from applications not supporting TWAIN.
Check 4: Scan and save images with IJ Scan Utility and open the files in your application.