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Scanner Does Not Work

  1. Check 1 Make sure that your scanner or printer is turned on.
  2. Check 2 With network connection, check the connection status and reconnect as needed.
  3. Check 3 With USB connection, connect the USB cable to a different USB port on the computer.
  4. Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.
  5. Check 5 Restart the computer.