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Troubleshooting -WPS-

Select an applicable item.

"Cannot connect. Connections are being attempted from multiple access points simultaneously." is Displayed

The screen appears when connections are being attempted from multiple access points simultaneously.

Error screen: Cannot connect. Connections are being attempted from multiple access points simultaneously.

Wait for a while, then configure WPS settings again. Press the WPS button on only one access point.

"Failed to connect." is Displayed

The screen appears when an error occurs.

Error screen: Failed to connect.

Check the access point settings, then configure WPS settings again.

(Proceed to the guide for Standard setup)

For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer.

The Timeout Error Screen is Displayed

The screen appears when WPS setup was not completed within a specified time.

Error screen: Timeout error.
  • Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back on.

Do not operate the screen of this guide until the power is on. The connection to the network device will be temporarily disabled.

"Cannot connect with WPS." is Displayed

The screen appears when WPS setup was not completed. Set up manually.

(Proceed to the guide for Standard setup)