skip to main text

Troubleshooting -WPS-

Select an applicable item.

"Multiple APs detected" is Displayed

Error screen: Multiple APs detected

Wait for a while, then configure WPS settings again. Press the WPS button on only one access point.

"Failed to connect" is Displayed

The screen appears when an error occurs.

Error screen: Failed to connect

Check the access point settings, then configure WPS settings again.

For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer.

"Timeout error" is Displayed

The screen appears when WPS setup was not completed within a specified time.

Error screen: Timeout error
  • Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back on.

Do not operate the screen of this guide until the power is on. The connection to the network device will be temporarily disabled.