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Troubleshooting -WPS-

Select an applicable item.

"Cannot connect. Connections are being attempted from multiple wireless routers simultaneously." is Displayed

This screen appears when connections are being attempted from multiple wireless routers simultaneously.

Error screen: Cannot connect. Connections are being attempted from multiple wireless routers simultaneously.

Wait a while, and then redo the WPS settings. Press the WPS button on only one wireless router.

"Failed to connect." is Displayed

This screen appears when an error occurs.

Error screen: Failed to connect.

Check the wireless router settings, and then redo the WPS settings.

(Proceed to the guide for Manual connect)

For details on checking the wireless router settings, see the router manual or contact its manufacturer.

The Timeout Error Screen is Displayed

This screen appears when WPS setup was not completed within the specified time.

Error screen: Timeout error.
  • Is the network device (router, etc.) turned on? If it is already turned on, turn it off, and then turn it back on.

Do not proceed to the next screen of this guide until the power is turned on. The connection to the network device will be temporarily disabled.

"Cannot connect with WPS." is Displayed

The screen appears when WPS setup was not completed. Set up manually.

(Proceed to the guide for Manual connect)