Requirements for Cloud Service Operation
Computer
| CPU | x86 or x64 1.6 GHz or higher |
|---|---|
| RAM | 2 GB or higher |
| Monitor display | Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher |
| OS | Browser |
|---|---|
| Windows 10 |
Microsoft Edge Mozilla Firefox Google Chrome |
|
Windows 8.1 Windows 7 SP1 |
Mozilla Firefox Google Chrome |
|
macOS Big Sur 11.0 macOS Catalina 10.15 macOS Mojave 10.14 macOS High Sierra 10.13 macOS Sierra 10.12 OS X El Capitan 10.11 |
Safari14, 13, 12, 11, 10 |
| Chrome OS | Google Chrome |
Smartphone or tablet
| OS | Browser | Resolution |
|---|---|---|
| iOS 11 or later | OS standard browser | 320 x 480 or higher |
| Android 5.0 or later | 480 x 800 or higher |
The operation requirements may change without prior notice. If this happens, you may no longer be able to use this service from your computer, smartphone, or tablet.
Important
On the browser you are using, enable JavaScript and cookies.
-
If you use the zoom function or change the font size on your browser, the web pages may not display correctly.
-
If you use the translation function of Google Chrome, the web pages may not display correctly.
-
The service does not support the use of its provided services through a proxy server outside of your country.
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In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
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Do not use the split screen function of the OS.
