Images are printed crooked

  1. Check 1 

    Is Skew detection accuracy in the touch screen menu set to Loose or OFF?

    Set Skew detection accuracy to Standard, and then reload the paper.

     Menu Structure

  2. Check 2 

    Is Detect paper width set to OFF?

    Set Detect paper width in the touch screen menu to ON.

     Menu Structure

  3. Check 3 

    Has the roll paper been loaded at an angle?

    If there is a gap between the roll paper and roll holder, reload the roll.

     Loading Rolls on the Roll Holder

     Loading the Upper Roll on the Printer