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5100

Cause

Printer error has occurred.

What to Do

Cancel printing and turn off the printer.

Check the following:

  • Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc.

    Remove any impediment.

  • Make sure the FINE cartridges are properly installed.

    Open the scanning unit / cover and press down the ink cartridge locking cover to make sure the FINE cartridges are properly installed.

Turn the printer back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Important

  • When clearing an impediment to FINE cartridge holder motion, be careful not to touch white belt (A).

    If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.