1304

Cause

Paper is jammed when performing automatic duplex printing.

What to Do

1. Remove jammed paper.

   • If the paper is jammed at the paper output slot:

     • 1300
     • Watch the movie

   • If the paper is jammed inside the printer:

     • Paper Is Jammed inside Printer
     • Watch the movie

   • If the paper is jammed at the feeder of the cassette:

     Pull out the cassette, and then remove the paper slowly with both hands.

     

   • If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper.

     • Watch the movie

2. Load paper properly.

   • Loading Paper in the Cassette
   • Loading Paper in the Rear Tray

3. Perform printing or copying again.