1401

Cause

Print head may be damaged.

What to Do

The action you should take to resume operating the printer depends upon which function you intend to use.

1. To PRINT or COPY

   Turn off the printer, and turn it back on again.

   If this does not solve the problem, contact Canon for repair.

2. To SCAN

   You should take one of the following steps:

   - Tap [Stop] on the printer if you intend to scan by using the operation panel on the printer. You will be able to scan.

   OR

   - Scan from an external device such as a computer, smartphone, or tablet using the corresponding application software.