Image edges are blurred or white banding occurs

  1. Check 1 Paper may be gripped too strongly over the platen

    Set a lower Transport unit vacuum strength in the touch screen menu.

  2. Check 2 Check if the print head is in the right position

    For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head.

    Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem.

  3. Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer?

    Load the printer with the media type specified in the printer driver.

    Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.

    1. To stop printing, press the Stop button.

    2. Reset the media type in the printer driver, and then print.