Check 1: Has the ink run out?
Open the tank cover, then check the status of ink lamp.
Check 2: Are the print head nozzles clogged?
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, Print Head Deep Cleaning, and System Cleaning.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular color's ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning:
Perform the System Cleaning manually.
If the problem is not resolved after performing the System Cleaning manually, perform the Print Head Deep Cleaning after 24 hours. If the problem is not resolved yet, the print head may be damaged. Contact the service center.
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