Key Points to Successful Printing

Check the printer status before printing!

 Is the print head OK?

If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head.

Maintenance Procedure

 Is the inside of the printer smeared with ink?

After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with ink. Clean the inside of your printer with Bottom Plate Cleaning.

Cleaning Inside the Printer

Check how to load the paper correctly!

 Is the paper loaded in the correct orientation?

To load paper in the rear tray or manual feed tray, load paper WITH THE PRINT SIDE FACING YOU.

Loading Paper

(A) rear tray

(B) manual feed tray

 Is the paper loaded in the proper paper source?

Load paper either in the rear tray or in the manual feed tray, depending on the size or thickness of paper.

(C) Load two or more sheets of paper at a time.

(D) Load one sheet of large size paper, such as 14" x 17" (36 x 43 cm), or thick paper at a time.

 Is the paper curled?

The curled paper causes paper jam. Flatten the curled paper, then reload it.

"Load the paper after correcting its curl." in Paper Is Smudged/Printed Surface Is Scratched