Common Questions about Creative Park App
Canon ID
- Canon ID is the user account provided by Canon for software and service users.
- You need to be logged in with your Canon ID to print and edit contents with this app.
Click here to create a Canon ID account.
Logging In / Logging Out
- When using an iOS device, the license screen appears at login. To log in, check the displayed message and agree to the terms.
- After login, the login screen may appear again after a certain period of time.
- To log out, select the logout option from the menu. Note that you will also be logged out of other Canon ID services.
- Items created with apps are saved on the device that was used to create the items; therefore, the same items appear on the device regardless of the account you are logged into.
Important
- If using the Creative Park app V1.0.x, operation results may be different from the above. We recommend that you upgrade the app to the latest version.
Editing
In the app, you can add images and text to compatible contents.
Editable content differs for each item.
Only available functions are displayed on the edit screen.
Unable to Print
Some content may not be compatible with certain printers.
- The content size may not be supported by your printer.
- Some combinations of paper size and borderless settings may not be supported by your printer.
