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Troubleshooting -WPS-

The Direct Lamp Lights Up / The Network Lamp Lights Up / The Network Lamp and the Direct Lamp Light Up

The Direct Lamp Lights Up

figure: The Direct lamp lights up

The Network Lamp Lights Up

figure: The Network lamp lights up

The Network Lamp and the Direct Lamp Light Up

figure: The Network lamp and the Direct lamp light up
  1. Check1 Is the wireless router turned on?

    If it is already turned on, turn it off, and then turn it back on.

    Do not proceed to the next screen of this guide until the power is turned on. The connection to the wireless router will be temporarily disabled.

  2. Check2 To reset the error, and then redo the printer setup.

    Press the ON/Stop button (A).

    figure: ON/Stop button

    For details on checking the wireless router settings, see the wireless router manual or contact its manufacturer.

  3. Check3 Are the wireless router and printer installed in an open space where wireless communication is possible?

  4. Check4 Is the wireless router operating in IEEE802.11n (2.4 GHz), IEEE802.11g, or IEEE802.11b?