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Troubleshooting: If The connections are incorrect Screen Appears

The phone cord connections are incorrect.
Follow the steps below to retest.

  1. Swap the positions of the phone cords connected to the printer.

    figure: Swap phone cords
  2. Press the OK button.

    Easy setup screen: The connections are incorrect; swap the LINE and EXT. cables
  3. Make sure Yes is selected, and then press the OK button.

    Easy setup screen: Start the telephone line connection test again?