Support Code List (When Paper Is Jammed)

If the paper is jammed, remove it following the procedure appropriate for each case.

Watch the movie (Windows)

Watch the movie (Mac)

• If you can see the jammed paper at the paper output slot:

  1300

• If the paper is jammed when automatic duplex printing:

  1304

• If the paper loaded in the cassette 1 is jammed:

  1311

• If the paper loaded in the cassette 2 is jammed:

  1312

• If the paper is jammed as the machine pulled in the printed paper:

  1313

• If the paper loaded in the cassette 1 is jammed because the paper output tray is closed:

  1315

• If the paper loaded in the cassette 2 is jammed because the paper output tray is closed:

  1316

• If the paper tears and you cannot remove it from the paper output slot or from the transport unit:

  Paper Is Jammed inside the Machine

• Cases other than above:

  In Other Cases

  Small Paper Is Jammed