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Print Results Are Unsatisfactory

If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first.

  1. Check1 Do page size and media type settings match size and type of loaded paper?

    If these settings do not match, it is not possible to obtain the proper result.

    If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

    Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

    In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

    The method for checking the paper and print quality settings differs depending on what you are using your printer for.

    Copying

    Check the settings using the operation panel.

    Printing from a PictBridge (Wireless LAN) compliant device

    Check the settings on your PictBridge (Wireless LAN) compliant device.

    Printing from your computer (Windows)

    Check the settings using the printer driver.

  2. Check2 Make sure appropriate print quality is selected (see table above).

    Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

  3. Check3 If problem is not resolved, check other causes.

    See also the sections below:

If Printed Paper Has Been Discolored

Colors may fade with time if the printed paper is left for a long period of time.

After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and store or display indoors at room temperature and normal humidity.

To avoid direct exposure to air, we recommend that you store the paper in an album, plastic folder, photo frame, etc.